Consulting & Support.
Whether you’re trying to figure out your needs, get started, scale up, or explore new approaches, our team is here to support you at every stage.
Our local support team is at the heart of ACENET, bringing together advanced degrees, research and industry experience, and years of hands-on work using, teaching and supporting advanced digital tools. Based across Atlantic Canada, they’re invested in the region’s success and are here to support you at every stage of your work in-person, by phone, email, video conference, or through our help desk. They’ll even drop by your lab to troubleshoot issues.
Downloadable Summary of Services
We can help you…
Get started
- Determine the most appropriate digital resources for your project or grant applications
- Navigate research data management (RDM) options
- Plan for managing sensitive data
- Work with Indigenous partners to manage data
- Provide letters of support to granting agencies
Onboard
- Obtain a Digital Research Alliance of Canada (DRAC) account and access the national systems
- Transition from Windows or Mac to Linux environments
- Install and configure the software you need
- Move your data and set up analyses
Ongoing support
- Scale workflows from your desktop to a compute cluster
- Improve efficiency by teaching you how to manage schedulers for batch job computing
- Apply for additional compute resources through the annual Resource Allocation Competition
- Access a bookable teaching cluster for classroom use
- Troubleshoot your code and technical issues
Cloud
- Set up a virtual workspace in the cloud
- Install and configure the tools you need
- Transfer and organize your data
- Keep your workspace up to date and secure
- Build and support online research software, applications or programs
- Build and support shared web-based platforms to improve access to shared datasets or advance national or international collaborations
- Build and support static and dynamic websites, such as Jekyll, WordPress, and Omeka
Explore our Quick Start Guides
Depth of expertise
In addition to our local team, we connect into a national network of more than 100 experts, helping us tackle just about any problem.
Within ACENET’s team are specialists in:
- Machine learning and artificial intelligence
- Big data and data analytics
- Data planning and management
- Cloud
- Humanities and Social Sciences
- Chemistry
- Physics
- Engineering
- Molecular Dynamics
- Cybersecurity
Check out our team page for more information.
Have a project in mind? Get in touch with us
Usage Case.
Using Genomics to Unravel the Molecular Determinants of Plant-Microbe Interactions
Client Dr. David Joly, Associate Professor, Biology, Université de Moncton ACENET Research Consultant Dr. Serguei Vassiliev Objective Reduce the time involved in processing and analyzing rapidly growing volumes of DNA sequencing data. Challenge While modern sequencers can generate enormous datasets, turning that information into usable results requires coordinating more than…
